MIDDLETOWN, OH (FOX19)- It's not an easy time for Norma Trammell. She's lost her job, has to work temp jobs, is behind on her rent, and the utilities are about to be shut-off. So the $9,677 refund she was expecting from the IRS would've come in handy by now.
"I need it real bad," she told FOX19 inside her youngest daughter's home in Middletown.
Norma's oldest daughter, Tiffany, used TurboTax in late January to do her mom's taxes. One option TurboTax offers for getting your refund is through a prepaid card from a company called NetSpend, which is based in Austin, Texas. Prepaid cards are often the better option for Americans who don't have access to a bank account. But in this case, Tiffany thought it would be faster.
"It's quicker to get it put on the card than waiting for it to get deposited to your account or a check being cut to you," she said.